24 Mar The new normal
Now approaching the anniversary of the beginning of the global pandemic, we are all adapting to a new normal. Offices, workshop, factories, shops, education facilities and hospitality venues are all exploring how to function in a safe, yet viable manner and this comes with many challenges.
The government guidelines layout priority actions that should be taken by businesses to protect staff and customers. These include completing a COVID-19 risk assessment, increasing the frequency of cleaning, reminding visitors to wear face coverings, ensuring social distancing at all times, considering ventilation, taking part in NHS Test and Trace, turning people away with coronavirus symptoms and considering the mental health and well-being aspects of COVID-19. Addition to these actions, they advise businesses to encourage working from home, unless it’s unreasonable to do so, arranging workspaces to keep staff apart, reducing face-to-face meetings, reduce crowding and communicating and training staff on the measures in place.
Throughout the pandemic, our staff and customers safety has been paramount to us. We have put in place measures in accordance with these government guidelines and adapted to the changes to make our operation “business as usual” as much as possible. In our workshop, we insist that all our staff are required to wear masks when moving around. Where possible, we’ve asked our office staff to work from home, and provide them with additional assistance and support to help with this transition. Anyone that does need to be in the office, and anyone working in our workshop, is required to observe the 2m social distancing rule. To ensure customer safety, we have a contactless key handover process, where there are no touch points required.
Since the beginning of the pandemic, RGVA have stayed alert, reacted to changes in guidelines and legislation and will continue to do so for as long as it is required.